First & Goal Hospitality Frequently Asked Questions

Our Suite Sales Coordinator is available during regular business hours, Monday - Friday 9 a.m. - 5 p.m. and will gladly assist with any questions or needs you may have at (206) 808-8304. We have also created several food and beverage packages to make ordering for your event even easier.

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We have done our best to create comprehensive packages for you to enjoy. Due to our facility and timing restrictions we are not able to accommodate substitutions. You are more than welcome to order add-ons to your package. If you would like to create a menu from our A La Carté options, you may reach out to our Suite Sales Coordinator for assistance!

The host will act as the main contact for the suite attendant on placing additional food and beverage needs (unless otherwise noted in the Special Instructions). Suite Host Responsibility: It is the responsibility of the Suite Owner or his/her representatives to control the consumption of alcoholic beverages within the suite. By law, minors under the age of 21 and guests who appear to be visibly intoxicated may not consume alcoholic beverages. Suite Owners may incur liability if they fail to comply.

All items delivered into the suites are final sale. We recommend pre-ordering your beverages on the conservative side, your suite attendant will be able to take additional orders throughout the event as needed. You may order more beverages throughout the event from your suite attendant.

*For full season suite owners, your unused beverages will be held for the following event. You will receive an ending inventory with your receipt after each event.

It is our standard that all beverages and cold items be available in your suite when gates open. Pre-ordered hot food is to be delivered at least 30 minutes prior to kick off. If you are ordering from our Event Day menu, we ask that you allow 30-45 minutes for preparation and delivery of Event Day menu items. Times may vary depending on the item.

Please reach out directly to our Suite Sales Coordinator at (206) 808-8304. They will be able to assist you.

Please reach out directly to our Suite Sales Coordinator at (206) 808-8304. They will be able to assist you in assuring proper assignment, in some cases the opening of an event menu may be delayed.

It is a 21% taxable service charge. The Admin Charge is to provide competitive wages for our workers. The Administrative Charge is not intended to be a gratuity or tip. Gratuities may be paid to the Suite Attendant upon the Suite Owner's discretion. Pricing and taxes are subject to change without notice.

Gratuities are not required and may be paid to the Suite Attendant upon the Suite Owner's discretion. There is an option to pre-assign a gratuity in the pre-order. You may choose a percentage, flat amount, or to have the hosts be presented the bill at the conclusion of the event.

First & Goal Hospitality offers an extensive menu for you to select items for your guests prior to event day. Our Suite Sales Coordinator is available during regular business hours, Monday - Friday 9 a.m. - 5 p.m., and will gladly assist with any questions or needs you may have. All preorders are due by 2 p.m., three (3) business days prior to your event date. If you miss the preorder deadline, you may place your order from the Event Day menu. You may also order from the Event Day menu upon arrival in your suite. We ask that you allow 30-45 minutes for preparation and delivery of Event Day menu items. Times may vary depending on the item.

We require full payment of total estimated charges at the time your order is placed. Additional food and beverage may be added to your order on Event Day and those charges will be settled at the end of the event. If we do not receive payment within the time specified, a late charge of 1.5% per day will be added to the balance. American Express, MasterCard, Discover and Visa are accepted forms of payment.

This is where you may enter in which payment method you would like to be charged for the pre-order. A hold may show on your statement but please note that your card will not be charged until the day of the event. However, credit card information is needed to process your preorder.

This is where you may enter in which payment method you would like to be charged for any additional items ordered during the event. If you would like for your guests to be responsible for their own purchases, please select Collect Card on Event Day.

You may make changes through the website up until the order deadline. Should you need to cancel or modify a food or beverage order after the deadline, please contact your Suite Sales Coordinator at least 48 hours prior to your event. Full price will be charged for all food and beverage cancellations made within 48 hours of the event. If for any reason an event is canceled and the stadium does NOT open, you will not be charged for your food and beverage order.

First & Goal Hospitality is proud to be the exclusive hospitality partner for Lumen Field. Food and/ or beverage brought into the Suites from outside the stadium is not permitted without advance, written authorization from First & Goal Hospitality. Outside food and beverage may be removed and/or charged to the Suite Owner at standard Suites retail price for such items.

First & Goal Hospitality will attempt to accommodate for any dietary restrictions, allergies, or special needs that you or your guests may have. Please inform your Suite Sales Coordinator of any special requests prior to the order deadline.

During your event, your Suite Attendant will assist you in ordering additional food and beverage. If you would prefer to have a personal Suite Attendant or require bartending services, we can provide you with the desired staff for an additional fee. Please note that the deadline to request a dedicated Suite Attendant is 2 p.m., four (4) business days prior to your event date. Please place your request in the Special Instructions field. DEDICATED SUITE ATTENDANT FEE: $350

First & Goal Hospitality, as a licensee, is responsible for the administration of the sale and service of all alcoholic beverages in accordance with Washington State Liquor and Cannabis Control Board regulations. In compliance with state law, FGH supplies all beer, wine and liquor. No alcoholic beverages may be removed from Lumen Field. Customers must comply with all applicable local and state liquor laws. FGH licensed suite personnel must serve all alcohol.

All alcohol sales cease at a predetermined time. Your Suite Attendant will inform you and your guests of this time upon your arrival. To ensure a safe and enjoyable time and to maintain compliance with the rules and regulations of the state of Washington and Lumen Field, no alcoholic beverage may be brought into or removed from Lumen Field at any time.

It is the responsibility of the Suite Owner to ensure that no minors or intoxicated persons consume alcoholic beverages in their Suite. We reserve the right to check for proper identification and refuse service to a person that appears to be intoxicated.

All Suites are furnished with the necessary equipment for food and beverage service, as well as plates, napkins, cups, spoons, knives and forks. Replacement fees may be assessed for missing or damaged equipment.